Privacy Policy

Life Style Development DOO

Effective date: June 2026

Privacy Policy

Life Style Development DOO ("EcoBoats", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how the EcoBoats website and mobile applications (Android and iOS) collect, use, store and protect your personal information.

Information We Collect

Depending on the services you use, we may collect:

Full name
Email address
Telephone number, if provided
Booking information
Travel date and selected route
Payment transaction details
Device information required for application functionality

Important: EcoBoats never stores your full payment card information.

Payments are securely processed through our certified payment provider using PCI-DSS compliant infrastructure and SSL encryption.

How We Use Your Information

Your information is used solely to:

Process ticket reservations
Complete payment transactions
Generate electronic tickets
Deliver purchased services
Respond to customer inquiries
Process cancellations and refunds
Improve our services
Comply with applicable legal obligations

We do not sell or rent your personal information to third parties.

Payment Security

Online payments are processed through the AllSecure Payment Gateway in cooperation with Hipotekarna Banka AD Podgorica.

Credit card information is encrypted using SSL technology and secure tokenization methods compliant with PCI-DSS Level 1 standards.

EcoBoats does not have access to your complete payment card information.

Data Retention

Personal information is retained only for as long as necessary to:

Provide requested services
Fulfill legal and accounting obligations
Process refunds
Resolve customer complaints
Protect legitimate business interests

When data is no longer required, it is securely deleted or anonymized.

Cookies

Our website may use cookies to:

Remember language preferences
Improve website functionality
Enhance user experience

You may disable cookies through your browser settings.

Data Protection

We apply appropriate technical and organizational security measures designed to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

Third-Party Services

Our services may interact with trusted third-party providers necessary for business operations, including:

Payment processors
Email delivery services
Cloud hosting providers

These providers process data only to the extent necessary to provide their services.

Your Rights

Depending on applicable law, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of processing
Object to certain processing activities
Request data portability where applicable

Requests may be submitted using the contact information below.

Contact

Life Style Development DOO

Porto Montenegro, Hotel Regent 101

85320 Tivat

Montenegro

Email: info@ecoboats.com

Website: https://ecoboats.me

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website. Continued use of the EcoBoats website or mobile application after updates constitutes acceptance of the revised Privacy Policy.